topic Re: Cameras stopped working in Arlo Pro 2

Cameras stopped working

Arlochuck1956 — Mon, 07 Oct 2024 16:10:11 GMT

I have a Arlo base and 5 cameras

last week 3 of 5 cameras stopped working and said subscription is required, I have never had a subscription. Arlo said it is a engineering problem and gave me a case number

how do I get my cameras back on line ?

Re: Cameras stopped working

JSMed — Tue, 08 Oct 2024 05:33:15 GMT

After years of not needing a subscription, Arlo shut my cameras down while I was out of town. There chat room says the only solution is to subscribe. I picked Arlo over Ring because I didn't need a subscription. I have made all of my Arlo purchases on Amazon. I will give a nester for each purchase. They are ripping us off, and I resent it.

Re: Cameras stopped working

jguerdat — Tue, 08 Oct 2024 12:18:32 GMT

No one is ripping you off but stuff happens that we have to work to resolve. The general suggestion is to remove one camera and sync it again to see if that resolves the issue.