topic Discovering your device. Please wait... in Arlo Pro 2

Discovering your device. Please wait...

AprilM20 — Thu, 05 Sep 2024 15:07:20 GMT

I want to set up my homekit but I only recieve this message, what can I do about it? I have the updated firmware and everything already

Re: Discovering your device. Please wait...

DannyBearAgain — Thu, 05 Sep 2024 22:03:38 GMT

You will likely need to have an arlo support person reset the base station token so it can be identified by the HomeKit app.

It was rumoured that arlo was intending to implement a user action within the app years ago but no progress has been identified.

Re: Discovering your device. Please wait...

BrookeN — Fri, 06 Sep 2024 17:53:50 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184