topic Re: Can''t Login Arlo Pro 2 in Arlo Pro 2

Can''t Login Arlo Pro 2

fwdm12 — Mon, 19 Aug 2024 17:40:52 GMT

I changed my email address which is my user ID. The old email address was closed by the ISP and no longer accessible, so when I try to log in, it says it doesn't recognize my device and sends an email to my old email address to verify. I can't access my old email address. No what?

Re: Can''t Login Arlo Pro 2

ShayneS — Wed, 21 Aug 2024 20:48:01 GMT

Hi @fwdm12

I have escalated this for you and support will be reaching out to you as soon as possible.

Re: Can''t Login Arlo Pro 2

fwdm12 — Thu, 22 Aug 2024 20:34:24 GMT

Privacy EDIT

Re: Can''t Login Arlo Pro 2

ShayneS — Thu, 22 Aug 2024 20:34:04 GMT

Thank you