Arlo Pro 2 Motion detection without recording

Phillipt504 — Tue, 23 Jul 2024 18:20:11 GMT

Hi,

I've noticed that starting 2 days ago my arlo cameras have only been detecting motion, but not recording the motion.

I've read through the community post and tried everything from restarting the base, removing and resyncing camera, and reinstalling the app/relogging, to no luck. I am on the legacy free plan. Is there anything you can do on your end that can help?

Re: Arlo Pro 2 Motion detection without recording

jguerdat — Wed, 24 Jul 2024 13:56:06 GMT

Did you just remove cameras or the whole system, including the base? That method is the nuclear option which should work. However, I'll tag the mods who can run a backend sync that should clear the issue for you non-destructively.

@JamesC , @ShayneS , @BrookeN

topic Re: Arlo Pro 2 Motion detection without recording in Arlo Pro 2

Arlo Pro 2 Motion detection without recording

Re: Arlo Pro 2 Motion detection without recording