topic Re: Adding Essential Indoor Gen 2 to existing Arlo Pro 2 Setup in Arlo Pro 2

Adding Essential Indoor Gen 2 to existing Arlo Pro 2 Setup

gman2024 — Wed, 17 Jul 2024 05:05:32 GMT

I am a long time Arlo Pro 2 user with the free 7 day recording. Everything works great.

I wanted to add a net Essential Indoor Gen 2 and it is asking me upgrade my app. I have been reading about issues with the new Arlo UI which is fine, but what I wanted to make sure is that I don't lose my 7-day recording for my Pro 2's if I upgrade to the new app? I am using the cloud for recording not the local and I am using the VMB4000r3 base station.

Thanks in advance.

Re: Adding Essential Indoor Gen 2 to existing Arlo Pro 2 Setup

jguerdat — Wed, 17 Jul 2024 13:00:04 GMT

The free 7 day plan has nothing to do with the app or user interface version. The legacy cameras continue to receive the old/original plan with recordings. The new camera(s) will need a subscription for cloud recordings.

Re: Adding Essential Indoor Gen 2 to existing Arlo Pro 2 Setup

gman2024 — Wed, 17 Jul 2024 21:41:56 GMT

Thank you. One more question. If I am running the old app and someone shares access to a newer camera like the Essential Indoor - will I be asked to upgrade my app to view the new camera?

Re: Adding Essential Indoor Gen 2 to existing Arlo Pro 2 Setup

StephenB — Thu, 18 Jul 2024 00:29:54 GMT

@gman2024 wrote:

Thank you. One more question. If I am running the old app and someone shares access to a newer camera like the Essential Indoor - will I be asked to upgrade my app to view the new camera?

If someone running "Feed" shares their cameras with you, then you will need to migrate to "Feed" in order to see them (and their recordings) in your account.