https://community.arlo.com/t5/Arlo-Pro-2/What-a-rip-off/m-p/2340618#M62545 <P>Just bought two new cameras &amp; now have to have paid subscription to access my records, gutted, wouldn’t have purchased if I had known</P> Tue, 02 Jul 2024 06:24:25 GMT Slf 2024-07-02T06:24:25Z https://community.arlo.com/t5/Arlo-Pro-2/What-a-rip-off/m-p/2340618#M62545 <P>Just bought two new cameras &amp; now have to have paid subscription to access my records, gutted, wouldn’t have purchased if I had known</P> Tue, 02 Jul 2024 06:24:25 GMT https://community.arlo.com/t5/Arlo-Pro-2/What-a-rip-off/m-p/2340618#M62545 Slf 2024-07-02T06:24:25Z https://community.arlo.com/t5/Arlo-Pro-2/What-a-rip-off/m-p/2340619#M62546 <P>Out of interest, what model numbers were the new cameras you purchased? If they are pro2 cameras then they should still qualify for the 7days free cloud service. Any model camera after the pro2 needs a paid subscription to have cloud storage.</P><P>&nbsp;</P><P>Some customers upgraded the base unit to the 4540 or 5000 models which have limited mobile app access to the backup storage device attached to the base unit to not need the subscription.</P><P>&nbsp;</P><P><A href="https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it-for-Arlo-video-recordings" target="_self">https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it-for-Arlo-video-recordings</A>&nbsp;</P> Tue, 02 Jul 2024 07:30:12 GMT https://community.arlo.com/t5/Arlo-Pro-2/What-a-rip-off/m-p/2340619#M62546 DannyBearAgain 2024-07-02T07:30:12Z