topic Re: Microphone not working in Arlo Pro 2

Microphone not working

BFoley — Mon, 24 Jun 2024 21:41:33 GMT

The microphone is not working. Says connection failed. It worked up until now a week ago. It works when I am in the home, but when I am somewhere else the microphone says connection failed. It's so weird

Re: Microphone not working

jguerdat — Tue, 25 Jun 2024 13:23:08 GMT

Have you tried rebooting the phone and reinstalling the app? Does the mic work if you're away from home but on WiFi instead of cell service?

Re: Microphone not working

BFoley — Fri, 28 Jun 2024 17:13:31 GMT

uninstalled app and reinstalled. The feature works when in the house, but when away from home it doesn't work, whether on wifi or data. Spouse has same issue with app on her phone

Re: Microphone not working

Travis47 — Sat, 29 Jun 2024 04:47:13 GMT

I am having the same problem. My microphone will not connect on all my camera's. Will try to reset the base station.

Re: Microphone not working

jguerdat — Sat, 29 Jun 2024 12:15:06 GMT

Before resetting the base, try removing and resyncing one camera. That has worked for at least a few folks.