topic Re: Jamaica in Arlo Pro 2

Will not connect after several attempts

Brennyja — Thu, 04 Apr 2024 15:56:53 GMT

Will not connect after several attempts

#basestation 3 lights

I have tried everything

- Ethernet reconnecting

- powered down and back up

- factory reset

Re: Jamaica

Streak2 — Tue, 02 Apr 2024 18:52:09 GMT

Was it working before?

If so did you change your router our ISP?

Are lights green?

Did you try this method of resetting?

https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values

Re: Jamaica

Brennyja — Thu, 11 Apr 2024 00:33:44 GMT

I have basically even tried a different Arlo pro base station and it still didn’t work.

My Question is, the older base stations, are they out dated and will not ever work again???

brennyja

Re: Jamaica

StephenB — Thu, 11 Apr 2024 11:51:23 GMT

@Brennyja wrote:

I have basically even tried a different Arlo pro base station and it still didn’t work.

My Question is, the older base stations, are they out dated and will not ever work again???

None of the base stations are on the end-of-life list, and the VMB4000 in particular should still work.

You could try creating a test arlo account, and then see if the base station(s) can be added to it.