https://community.arlo.com/t5/Arlo-Pro-2/Not-able-to-access-camera-s/m-p/1951707#M61809 <P>My account was hacked a year or so ago. The support team used the email that hacker used and just changed the password so I would be able to access the auto see my cameras. Now I have lost the access to my account due to wrong email or password. So, with the changes to the ability to talk to someone and correct this problem, I have three cameras and a doorbell that I can't access, and no way to. I have tried talking to Best buy they have no answer either. Without being able to speak to someone Iam unable to solve this problem.</P> Fri, 29 Mar 2024 15:29:41 GMT DPS21 2024-03-29T15:29:41Z https://community.arlo.com/t5/Arlo-Pro-2/Not-able-to-access-camera-s/m-p/1951707#M61809 <P>My account was hacked a year or so ago. The support team used the email that hacker used and just changed the password so I would be able to access the auto see my cameras. Now I have lost the access to my account due to wrong email or password. So, with the changes to the ability to talk to someone and correct this problem, I have three cameras and a doorbell that I can't access, and no way to. I have tried talking to Best buy they have no answer either. Without being able to speak to someone Iam unable to solve this problem.</P> Fri, 29 Mar 2024 15:29:41 GMT https://community.arlo.com/t5/Arlo-Pro-2/Not-able-to-access-camera-s/m-p/1951707#M61809 DPS21 2024-03-29T15:29:41Z https://community.arlo.com/t5/Arlo-Pro-2/Not-able-to-access-camera-s/m-p/1951929#M61814 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/956795">@DPS21</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>I have escalated this for you and someone from Support will be reaching out to you as soon as possible.</P> Mon, 01 Apr 2024 20:58:21 GMT https://community.arlo.com/t5/Arlo-Pro-2/Not-able-to-access-camera-s/m-p/1951929#M61814 ShayneS 2024-04-01T20:58:21Z