topic Re: Arlo Pro 2 in Arlo Pro 2

Arlo Pro 2 missing motion

AndrewRichmond — Thu, 28 Mar 2024 20:41:45 GMT

Hi there,

I have 12 pro 2 cameras operating in our shop, all powered to 240V.

I have been having issues for ages where cameras just stop recording video. I am constantly having to monitor them to make sure they are operational. But this is not feasible.

We had a vehicle stolen and only one of the 3 cameras showing this area picked up the vehicle. the other 2 were not recording, one for 3 days and the other for 1 day. Very frustrating. This isn't a one off situation either. I am constantly turning them off and on to reconnect and having to turn the base on and off as well. For a security system, this in not good enough.

Is there a reason for this constantly happening?

Re: Arlo Pro 2

TomMac — Wed, 27 Mar 2024 13:13:54 GMT

The main reason I can think of is some sort of interference or weak signal to cameras...

The only true way to expand area on the older cameras is by using more bases ( as the Pro2 cams link only to base units ).

I use two bases on a 1/3 ac plot to ensure good connection and can say over the years of usage can count the number of times of drop out on 2 hands ( running assorted 12 cams here on a 4000 and 5000 base )

Re: Arlo Pro 2

AndrewRichmond — Wed, 27 Mar 2024 22:34:41 GMT

Thanks Guru,

Would this mean having 2 logins ?

Or can I have 2 bases under one login?

Re: Arlo Pro 2

StephenB — Thu, 28 Mar 2024 11:19:48 GMT

@AndrewRichmond wrote:
Would this mean having 2 logins ?

Or can I have 2 bases under one login?

You can have more than one base station in the same account (so only one login).

Re: Arlo Pro 2

TomMac — Thu, 28 Mar 2024 12:26:18 GMT

As a plus note... Bases do not effect the count of cameras on your system

Re: Arlo Pro 2

DannyBearAgain — Fri, 29 Mar 2024 09:46:57 GMT

You could turn off the external power to the pro2 cameras to run them on battery to save buying an additional base station if the issue is resolved.