topic Re: Pro2 Live view shows white screen with one red dot using Edge browser in Arlo Pro 2

Pro2 Live view shows white screen with one red dot using Edge browser

shadowb — Mon, 15 Jan 2024 15:25:40 GMT

All was working fine until recently. Now live view shows a white screen with one red dot in the upper left corner. It works fine using Chrome and it works using Edge and Chrome on my laptop and on my phone. Must be something in the Edge version on this computer but I don't know where to look - latest version of Win10.

Re: Pro2 Live view shows white screen with one red dot using Edge browser

ShayneS — Wed, 17 Jan 2024 19:14:22 GMT

Have you tried updating the application or clearing the cache?

Re: Pro2 Live view shows white screen with one red dot using Edge browser

shadowb — Wed, 17 Jan 2024 19:23:11 GMT

Edge is up to date. Cleared cache - no help.

Re: Pro2 Live view shows white screen with one red dot using Edge browser

ShayneS — Thu, 18 Jan 2024 00:27:29 GMT

@shadowb

Can you provide a screenshot here? Do both cameras have the same issue?

Re: Pro2 Live view shows white screen with one red dot using Edge browser

shadowb — Tue, 23 Jan 2024 14:05:59 GMT

Yes both cameras the same. Here is screen shot.

Re: Pro2 Live view shows white screen with one red dot using Edge browser

ShayneS — Tue, 23 Jan 2024 18:23:25 GMT

Have you checked for any updates on your PC (To check for updates, select Start > Settings > Windows Update , then select Check for updates. If updates are available, you can choose to install them.)

You can also check to see if your drivers are up to date.