topic Re: Arlo Pro 2 charger in Arlo Pro 2

Arlo Pro 2 charger

grahamam107 — Mon, 11 Dec 2023 02:47:28 GMT

Can anyone tell me where I can buy a QC 2 or 3 charger and cable for a arlo pro 2 camera? I have read all the posts on the community about chargers andhave bought several chargers claiming to be QC 3 but they will not charge my camera. I can charge the camera with a cable and charger that came with another camera I purchased, but need another charger.

I am not after generic advice like go to Jaycar or read the arlo community articles. I have already done that. I need a specific brand and model of charger that is proven to work.

Thanking all in anticipation.

Re: Arlo Pro 2 charger

jguerdat — Mon, 11 Dec 2023 13:44:09 GMT

Any phone charger that supports both 5V as well as 9V outputs should work. Basically any phone charger should work although I suppose some newer ones may have modes that aren't backwards compatible.

Re: Arlo Pro 2 charger

StephenB — Mon, 11 Dec 2023 20:59:45 GMT

@jguerdat wrote:

Any phone charger that supports both 5V as well as 9V outputs should work. Basically any phone charger should work although I suppose some newer ones may have modes that aren't backwards compatible.

@grahamam107: Many newer chargers are standard USB-C chargers, and only use USB power delivery. This is NOT the same as Quick Charge (even though USB power delivery can also negotiate 9 volts). And of course Apple chargers don't support Quick Charge, since it is a proprietary QualComm protocol.

The way to tell if a charger supports Quick Charge is to look for a lightning bolt on the charging port.

Quick Charge 5 is backward compatible with all previous versions, so no need to look specifically for QC 2 or QC 3..

Another option is to purchase a standalone battery charger like the VMA44000C

https://www.arlo.com/en-us/accessories/VMA4400C-100NAS.html

There are much cheaper third-party ones out there if you look on Amazon. Arlo doesn't recommend them, but it could be worth the gamble. If you go with a third party one, make sure it says it is compatible with the Pro 2 - chargers designed for Pro 3/Pro 4/Pro 5/Ultra won't work.

Re: Arlo Pro 2 charger

grahamam107 — Mon, 18 Dec 2023 08:28:55 GMT

The first QC3 charger I bought did not work. I purchased a second one and it works. Thanks for encouraging me to persist.

Re: Arlo Pro 2 charger

grahamam107 — Mon, 18 Dec 2023 08:30:27 GMT

I don't believe this is good advice. I have tried other non QC 5/9/12 volt chargers and they do not work.

Re: Arlo Pro 2 charger

StephenB — Mon, 18 Dec 2023 12:15:03 GMT

@grahamam107 wrote:

I don't believe this is good advice.

As I said above, there are USB chargers that deliver 9 volts but which do not support QuickCharge. So @jguerdat's reply above isn't correct.

If you are referring to my comment that QC 5 is backwards compatible: that information comes from Qualcomm.

https://www.qualcomm.com/products/features/quick-charge

Re: Arlo Pro 2 charger

jguerdat — Mon, 18 Dec 2023 14:02:12 GMT

Well, incomplete. I didn't realize there are non-QC chargers with >5v outputs although that seems reasonable.