topic Re: Base station arlo logs in Arlo Pro 2

Base station arlo logs

Phil60 — Wed, 25 Oct 2023 00:40:37 GMT

Hello everyone!

I need to find a way to get the logs of my base station Arlo to know when it was: armed, when it was accessed, who accessed it, and when it was turned on and off etc...

This is for an important court case and this would bring huge proof against someone who is trying to frame me.

Phil60

Re: Base station arlo logs

StephenB — Wed, 25 Oct 2023 12:11:31 GMT

@Phil60 wrote:

I need to find a way to get the logs of my base station Arlo to know when it was: armed, when it was accessed, who accessed it, and when it was turned on and off etc...

Logs are encrypted, so you can't read them. Also, if the events happened a while ago, then the information is probably not there anymore.

Arlo could supply you what they have, but it might require you to send them a third party subpoena.

Re: Base station arlo logs

Phil60 — Mon, 06 Nov 2023 10:22:43 GMT

I live in Australia so I'm not sure if it would work with the subpoena? I simply need from March till september...

Re: Base station arlo logs

BrookeN — Thu, 09 Nov 2023 17:59:25 GMT

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.