topic Re: solar panel in Arlo Pro 2

solar panel stopped working

dswood1 — Mon, 06 Nov 2023 18:44:41 GMT

I have three arlo cameras, all on Arlo VMA4600 solar panels. They're all the same age, and yet one of the solar panels has completely stopped working. I am able to remove the battery and charge normally, but the cameras are two hours away from me, and also require a second story ladder...thus the solar panels which worked great until this one died. What's the warranty and what options do I have other than simply replacing it?

Re: solar panel

michaelkenward — Sat, 04 Nov 2023 12:30:39 GMT

@dswood1 wrote:

What's the warranty and what options do I have other than simply replacing it?

It depends on where you are.

Some regions have better warranty support than others. (The EU has laws on these things.) The US is generally the least generous. A year might be the max there.

Re: solar panel

StephenB — Sat, 04 Nov 2023 13:44:05 GMT

@dswood1 wrote:

What's the warranty and what options do I have other than simply replacing it?

Warranty does vary by country, and Arlo doesn't have clear information on the warranty on accessories like the solar panel.

They aren't repairable, so the only option is to replace it.