topic Arlo Pro 2 and Homekit pairing - need token reset in Arlo Pro 2

Arlo Pro 2 and Homekit pairing - need token reset

Sbrass — Thu, 02 Nov 2023 13:48:09 GMT

Hello,

Recently all of my Arlo Pro 2 cameras were out of battery for an extended period of time and it that must have impacted the HomeKit integration - while they are available as normal via the Arlo app, they are showing as 'No response' in HomeKit. This model does not have a pairing code, could I please request a token reset?

Thank you!

Re: Arlo Pro 2 and Homekit pairing - need token reset

BrookeN — Fri, 03 Nov 2023 15:40:05 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

Re: Arlo Pro 2 and Homekit pairing - need token reset

Sbrass — Fri, 03 Nov 2023 20:40:53 GMT

All set, thank you!