topic Re: Arlo PRO 2 in Arlo Pro 2

Arlo PRO 2

Rusncrs — Thu, 12 Oct 2023 22:18:19 GMT

I have Arlo PRO 2 cameras, 4

of them. Two of them now say that I need a subscription, I have never had a subscription before, and they all worked fine. Please, if anyone knows how to fix this, let me know

Thanks

Russ

Re: Arlo PRO 2

DannyBearAgain — Fri, 13 Oct 2023 00:20:46 GMT

Do you have any other arlo devices installed beside the pro2 cameras?

You can have up to five cameras on a single account without a subscription plan.

The pro2 has the 7days free cloud storage which is still functional.

Re: Arlo PRO 2

Rusncrs — Fri, 13 Oct 2023 01:43:51 GMT

No, I have 4 cameras and 2 of them say I need a subscription

Re: Arlo PRO 2

DannyBearAgain — Fri, 13 Oct 2023 07:21:33 GMT

This might be a long shot but do the problem cameras have activity zones enabled?

The pro2 cameras need to have external power to use the activity zones unless they have a subscription plan.

Remove the zones if this is the case, if you have zones applied and cameras are externally supplied with power then try resetting the cameras by removing battery and power for 10sec.