topic Pro 2 recording stopped working in Arlo Pro 2

Pro 2 recording stopped working

Tanalexander — Mon, 25 Sep 2023 17:23:31 GMT

Hello, tried reading through discussions but not finding my specific issue.

We’ve had the pro 2 for 4+ years with 7 day free recording and recently noticed that recording is working as it used to. We have 5 cameras and all hooked up and working when we view live.

1 of 5 cameras records normally with motion/noise detection and notification.

However the other 4 record nothing regardless of settings adjustments and obvious motions in front.

Appreciate any help! Thanks in advance!

Re: Pro 2 recording stopped working

DannyBearAgain — Mon, 25 Sep 2023 23:56:25 GMT

You could try resetting the cameras by pulling the camera battery for 10sec.

You can also power cycle the base station to reset it.

Have you checked the motion detection settings in the mode rules?

Re: Pro 2 recording stopped working

StephenB — Tue, 26 Sep 2023 12:40:29 GMT

@Tanalexander wrote:

We’ve had the pro 2 for 4+ years with 7 day free recording and recently noticed that recording is working as it used to. We have 5 cameras and all hooked up and working when we view live.

1 of 5 cameras records normally with motion/noise detection and notification.

However the other 4 record nothing regardless of settings adjustments and obvious motions in front.

I suggest first confirming that you can make manual recordings while viewing the cameras live.

Then move on to the motion detection test for the misbehaving cameras. Maybe restart the base and remove/insert the batteries on these cameras before doing that test.