topic Re: False notifations in Arlo Pro 2

False notifations

MMU — Wed, 13 Sep 2023 07:03:55 GMT

I have installed a PRO5S on my sailing recently.

Activity zones are carefully set to on detect movements on deck an to avoid boom and sail that can move a little back and forth in the wind. Notifications are filtered to only catch humans.

First night everything worked without any false notifications.

second night I start to get notifications on movements, animals and vehicles.

Now in the morning I also get notifications on Human movements.

Checking the videos, there is nothing on the boat or nearby.

Have I missed something when setting up the camera? I run it directly through the app.

Re: False notifations

BrookeN — Thu, 14 Sep 2023 20:55:12 GMT

We ask that you please reach out to support in your region by using the Arlo Secure mobile app under settings > support.

Thank you

Re: False notifations

MMU — Fri, 15 Sep 2023 15:53:16 GMT

Thanks!

I finally found Smart Messages and limited it to Humans. Works well now.