https://community.arlo.com/t5/Arlo-Pro-2/EOL-clarification/m-p/1924921#M60503 <P>The recent EOL policy states that it excluded the UK - what is it that defines the geography? I have hardware originally from the US running in the UK...EOL or not?</P> Tue, 15 Aug 2023 21:38:22 GMT lewkdow 2023-08-15T21:38:22Z https://community.arlo.com/t5/Arlo-Pro-2/EOL-clarification/m-p/1924921#M60503 <P>The recent EOL policy states that it excluded the UK - what is it that defines the geography? I have hardware originally from the US running in the UK...EOL or not?</P> Tue, 15 Aug 2023 21:38:22 GMT https://community.arlo.com/t5/Arlo-Pro-2/EOL-clarification/m-p/1924921#M60503 lewkdow 2023-08-15T21:38:22Z https://community.arlo.com/t5/Arlo-Pro-2/EOL-clarification/m-p/1925096#M60514 <P>lewkdow,</P> <P>&nbsp;</P> <P>Upon account creation your account has a country/region code associated with it. The eol policy applies to all accounts created outside EU/UK. For any additional clarification, I encourage you to reach out to support for your region by navigating to Settings &gt; Support within the Arlo Secure mobile app.</P> <P>&nbsp;</P> <P>JamesC</P> Thu, 17 Aug 2023 18:37:42 GMT https://community.arlo.com/t5/Arlo-Pro-2/EOL-clarification/m-p/1925096#M60514 JamesC 2023-08-17T18:37:42Z