topic Re: Pro 2 "time to change battery" in Arlo Pro 2

Pro 2 "time to change battery"

jnsnAZ — Tue, 11 Jul 2023 13:42:14 GMT

My Pro 2 cameras have been installed and working 5 years. Both cameras are outdoors under roof eave and are plugged into 110 v outlets, so they constantly recharge. Base station indoors. Good wifi. Suddenly one camera is not operating. a red light on the camera blinks twice every 30 seconds. And in the app it says "time to replace battery". Does this mean I need to purchase a new rechargeable battery? where do I buy? When I install new one, hoping I do not have to dismount camera and do difficult resync?? THANK YOU for helping naive senior owner. Pro2 camera: 52M1837HC72EB

Re: Pro 2 "time to change battery"

jguerdat — Wed, 12 Jul 2023 13:16:16 GMT

It means the battery has fully discharged which also suggests that your camera is not actually plugged in (check all connections for being fully and properly seated). It could mean a failure of the charger or camera, too, so swap chargers and batteries around to verify what works and what doesn't.

Re: Pro 2 "time to change battery"

TomMac — Wed, 12 Jul 2023 13:35:36 GMT

as a side note, since they are always plugged into ac, you can actually run the camera without the battery.

Only problem may be if ac drops out, you may need to re-sync it.