topic Re: Arlo VMB4500 in Arlo Pro 2

Arlo VMB4500 orange LED

Vram5150 — Tue, 27 Jun 2023 18:04:45 GMT

Hi,

My arlo pro 2 base station is not connecting to the app. The led is blinking orange. Tried a factory reset but that doesn’t seem to work.

jguerdat — Tue, 27 Jun 2023 13:36:02 GMT

When you reset it, did you follow this procedure?

If you do this, you also need to remove all devices from your account before you can add them back.

Vram5150 — Tue, 27 Jun 2023 13:37:49 GMT

Yes, I followed you this procedure but still not working.

jguerdat — Tue, 27 Jun 2023 13:43:58 GMT

Check the router's settings to verify that the base has an IP address. Reboot the router and base, in that order. Any better?