topic Re: Arlo Pro 2 not recording in Arlo Pro 2

Arlo Pro 2 not recording

sumitagra — Mon, 12 Jun 2023 18:23:53 GMT

I've Arlo Pro 2 cameras, five of them. Four cameras get activated with motion and record video. One on the entrance, stopped getting activated on motion and won't record. I did a motion test and that worked just fine. I also reset the camera and added it back but no progress.

In fact, after adding the camera back, now I don't see the option to record video on motion and the camera anyway doesn't activate on motion.

Firmware is latest on all cameras.

Re: Arlo Pro 2 not recording

StephenB — Thu, 08 Jun 2023 16:57:45 GMT

@sumitagra wrote:

In fact, after adding the camera back, now I don't see the option to record video on motion

Have you looked at the camera rule in the mode you are using?

Re: Arlo Pro 2 not recording

sumitagra — Thu, 08 Jun 2023 18:32:37 GMT

Surprisingly, I don't even see the Mode option today. Yesterday, it was letting me add the camera to a mode which had it set to record. I did get alert for audio this morning, movement alerts are not happening.

Is the device not supported for video recording anymore?

Re: Arlo Pro 2 not recording

StephenB — Thu, 08 Jun 2023 18:34:20 GMT

@sumitagra wrote:

Surprisingly, I don't even see the Mode option today.

Do you see "Library" as an option on the main app screen? Or do you see "Feed" and "Dashboard" instead?