https://community.arlo.com/t5/Arlo-Pro-2/Missing-video-from-camera-Pro-2-camera/m-p/1914142#M59914 <P>Today a delivered was made to my home. The Arlo camera captured it. I viewed the video on my phone while I was out. When I arrived home I checked for the packages that were left.</P> <P>1). There were no packages</P> <P>2). when I checked the Arlo app the video was gone. There was no video showing anyone picking up the packages.</P> <P>&nbsp;</P> <P>any suggestions or comments? This is very unusual.</P> Tue, 23 May 2023 19:59:49 GMT Hendobear 2023-05-23T19:59:49Z https://community.arlo.com/t5/Arlo-Pro-2/Missing-video-from-camera-Pro-2-camera/m-p/1914142#M59914 <P>Today a delivered was made to my home. The Arlo camera captured it. I viewed the video on my phone while I was out. When I arrived home I checked for the packages that were left.</P> <P>1). There were no packages</P> <P>2). when I checked the Arlo app the video was gone. There was no video showing anyone picking up the packages.</P> <P>&nbsp;</P> <P>any suggestions or comments? This is very unusual.</P> Tue, 23 May 2023 19:59:49 GMT https://community.arlo.com/t5/Arlo-Pro-2/Missing-video-from-camera-Pro-2-camera/m-p/1914142#M59914 Hendobear 2023-05-23T19:59:49Z https://community.arlo.com/t5/Arlo-Pro-2/Missing-video-from-camera-Pro-2-camera/m-p/1914172#M59916 <P>It's unlikely but possible that someone has access to your account. Changing the password would be a good idea. Does anyone else have access, either using your credentials or via being granted access? Is it possible you have a filter set in your Library (old UI) or Feed (new UI) so that video is simply not selected?</P> Tue, 23 May 2023 13:06:19 GMT https://community.arlo.com/t5/Arlo-Pro-2/Missing-video-from-camera-Pro-2-camera/m-p/1914172#M59916 jguerdat 2023-05-23T13:06:19Z