topic Re: No recordings in library but I get motion detection notice. in Arlo Pro 2

No recordings in library but I get motion detection notice.

jimmyz1952 — Mon, 24 Apr 2023 01:51:54 GMT

VMB4500 suddenly it is not recording to library.

Re: No recordings in library but I get motion detection notice.

DannyBearAgain — Mon, 24 Apr 2023 02:52:44 GMT

Are the cameras that are not recording pro2 or a later model?

Will the cameras let you live stream and if so can you make a manual recording that goes to the cloud library?

Re: No recordings in library but I get motion detection notice.

vintagehound — Thu, 18 May 2023 14:50:21 GMT

I am having this same issue. I can stream live, but no recordings going to library. They just suddenly stopped after working fine for several years.

Re: No recordings in library but I get motion detection notice.

JamesC — Fri, 19 May 2023 23:49:43 GMT

vintagehound,

What model cameras are you using? Do you have an active subscription?

JamesC

Re: No recordings in library but I get motion detection notice.

ThaVWMan69 — Mon, 22 May 2023 14:21:06 GMT

I am also in this boat. I have 3 Pro 2 cameras that have been working without any problems for many years. 2 of the 3 cameras still have recordings in the app, but the 3rd does not. I do not have an Arlo Secure subscription, but these cameras did not require one for recordings.

Re: No recordings in library but I get motion detection notice.

JamesC — Mon, 22 May 2023 15:34:34 GMT

ThaVWMan69,

Check your active mode, does the third camera have rules that tell it to record on motion?

You might also consider removing and re-adding the problematic camera to see if that resolves the issue.

JamesC

Re: No recordings in library but I get motion detection notice.

ThaVWMan69 — Mon, 22 May 2023 16:43:37 GMT

Yes, I checked there, nothing has changed on any of that since I initially set it up, that camera seems to have just stopped recording to the cloud.

I will try to remove and add back.

Re: No recordings in library but I get motion detection notice.

ThaVWMan69 — Mon, 22 May 2023 17:06:00 GMT

Removing and adding back seems to have done the trick. Thanks!

Re: No recordings in library but I get motion detection notice.

ahalye — Wed, 21 Jun 2023 21:30:50 GMT

I have the same issue.