topic Re: Dots in the hamburger menu in Arlo Pro 2

Dots in the hamburger menu

DannyM70 — Thu, 30 Mar 2023 21:16:52 GMT

My Arlo app have an orange dot in the hamburger menu, i checked inside the menu and it won't go away way

Re: Dots in the hamburger menu

Edinburgh_lad1 — Fri, 31 Mar 2023 09:36:43 GMT

That's the case for me, too. I've checked everywhere within that menu on the app, but I have no unread messages and so I have no idea how to get rid of that dot.

I'm sure the development team will help answer that.

Re: Dots in the hamburger menu

jguerdat — Fri, 31 Mar 2023 13:08:41 GMT

The orange dot is a notification that you don't have something set up such as zones, 911, etc. Go through Settings to determine what isn't set up and whether you care.

Re: Dots in the hamburger menu

DannyM70 — Fri, 31 Mar 2023 15:10:05 GMT

Yeah maybe is something about the latest update they should fix that.

Re: Dots in the hamburger menu

GR2011 — Fri, 31 Mar 2023 15:40:07 GMT

Agree, It's something they should fix. I checked all the menu items, and found no entry items (like 911 or notify a friend) that required my attention or the app.

Re: Dots in the hamburger menu

ShayneS — Mon, 03 Apr 2023 20:34:51 GMT

Which version of the Arlo app are you using?

Re: Dots in the hamburger menu

GR2011 — Mon, 03 Apr 2023 22:04:38 GMT

4.3.1_28528

Re: Dots in the hamburger menu

DannyM70 — Tue, 04 Apr 2023 03:36:39 GMT

Version Arlo Secure 4.3.1

4.3.28528

Re: Dots in the hamburger menu

ShayneS — Tue, 04 Apr 2023 17:22:17 GMT

Thank you, I will investigate this.

Re: Dots in the hamburger menu

DannyM70 — Tue, 04 Apr 2023 19:29:30 GMT

Sorry is 4.3.1_28528 and I write a 2 by mistake

Re: Dots in the hamburger menu

DannyM70 — Tue, 04 Apr 2023 19:29:59 GMT

Thanks You

Re: Dots in the hamburger menu

ShayneS — Tue, 25 Apr 2023 16:53:38 GMT

Hi,

Are you still experiencing this issue?

Re: Dots in the hamburger menu

DannyM70 — Tue, 25 Apr 2023 21:47:20 GMT

Yes is still there the orange dot, nothing to do in settings or marked

Re: Dots in the hamburger menu

GR2011 — Tue, 25 Apr 2023 21:51:52 GMT

Yes, I still have the issue across all my cameras.

Re: Dots in the hamburger menu

ShayneS — Tue, 16 May 2023 18:03:24 GMT

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

Re: Dots in the hamburger menu

Edinburgh_lad1 — Fri, 26 May 2023 19:41:39 GMT

It's nonsense with these notifications dots and frankly, I don't understand why it's not clear from the menu what is not set up.

Moreover, I now have a notification dot for two of my cameras, in addition to the hamburger menu one, whereas the third camera doesn't have one. How's that even possible?

Re: Dots in the hamburger menu

sunstar777 — Tue, 20 Jun 2023 19:54:08 GMT

Same here. It truly is poor UX.

Re: Dots in the hamburger menu

ShayneS — Wed, 19 Jul 2023 16:25:22 GMT

Are you still experiencing this issue with the latest version of the Arlo app 4.6.1?

Thanks

Re: Dots in the hamburger menu

GR2011 — Wed, 19 Jul 2023 16:24:37 GMT

Hi there,

The current version available to me on Android is 4.6.28545. I will check as soon as it is available to me. I tried uninstalling and reinstall, but I don't get the 6.1 yet.

Re: Dots in the hamburger menu

ShayneS — Wed, 19 Jul 2023 16:27:01 GMT

@GR2011 Okay, Thank you! Don't worry about the 4.6.1 version, 4.6 should be suffice.