https://community.arlo.com/t5/Arlo-Pro-2/Removal-of-Charging-Line-vmc4030/m-p/1908183#M59390 <P>When the charging line is removed the camera goes off line.&nbsp; The battery is new and has a full charge.&nbsp; What is the problem?</P> Fri, 31 Mar 2023 16:45:00 GMT shermaneisner 2023-03-31T16:45:00Z https://community.arlo.com/t5/Arlo-Pro-2/Removal-of-Charging-Line-vmc4030/m-p/1908183#M59390 <P>When the charging line is removed the camera goes off line.&nbsp; The battery is new and has a full charge.&nbsp; What is the problem?</P> Fri, 31 Mar 2023 16:45:00 GMT https://community.arlo.com/t5/Arlo-Pro-2/Removal-of-Charging-Line-vmc4030/m-p/1908183#M59390 shermaneisner 2023-03-31T16:45:00Z https://community.arlo.com/t5/Arlo-Pro-2/Removal-of-Charging-Line-vmc4030/m-p/1908188#M59391 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/787108">@shermaneisner</a>&nbsp;wrote:<BR /> <P>When the charging line is removed the camera goes off line.&nbsp; The battery is new and has a full charge.&nbsp; What is the problem?</P> <HR /></BLOCKQUOTE> <P>Could be a failing camera of course.</P> <P>&nbsp;</P> <P>Do you have a second Pro 2? If you do, you could try swapping the batteries.</P> Fri, 31 Mar 2023 18:48:34 GMT https://community.arlo.com/t5/Arlo-Pro-2/Removal-of-Charging-Line-vmc4030/m-p/1908188#M59391 StephenB 2023-03-31T18:48:34Z