topic Re: How many cameras are allowed on two separate accounts? in Arlo Pro 2

How many cameras are allowed on two separate accounts?

jacuba — Tue, 07 Mar 2023 17:26:02 GMT

We have two Arlo Pro2 systems. One is a VMB3500 and one is a VMB4000

One system is in my name with my email address and password and the other is in my wife's name with a different email address and password. One system is connected (working) to our mesh router, but the second system will not connect to my router. It searches but cannot find it. Is the base/hub defective, and if so how can I check it.

Re: How many cameras are allowed on two separate accounts?

StephenB — Tue, 07 Mar 2023 18:30:36 GMT

@jacuba wrote:

One system is connected (working) to our mesh router, but the second system will not connect to my router. It searches but cannot find it. Is the base/hub defective, and if so how can I check it.

What is the LED status on the problem Base?

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

Re: How many cameras are allowed on two separate accounts?

jacuba — Wed, 15 Mar 2023 17:07:06 GMT

Top LED is Green, but bottom two are Amber. It must not be connecting to my WIFI.

Re: How many cameras are allowed on two separate accounts?

StephenB — Thu, 16 Mar 2023 00:52:42 GMT

@jacuba wrote:

Top LED is Green, but bottom two are Amber. It must not be connecting to my WIFI.

The hub connects via ethernet, not your wifi. But the middle LED should be green if the ethernet is working correctly.