topic Re: Sync button stuck in Arlo Pro 2

Sync button stuck

Shadowz22 — Sun, 12 Mar 2023 22:45:39 GMT

Hey all, I’m looking for a way to contact Arlo support so I can send in my Arlo pro 2 camera to be fixed. The sync button is stuck so I can’t connect it to my system. I can’t find any contact info on their website and chat doesn’t help.

Re: Sync button stuck

StephenB — Sun, 12 Mar 2023 23:12:28 GMT

@Shadowz22 wrote:

I’m looking for a way to contact Arlo support so I can send in my Arlo pro 2 camera to be fixed.

Unfortunately, they aren't repairable.

Re: Sync button stuck

jguerdat — Mon, 13 Mar 2023 13:30:59 GMT

You can try using a small, thin pick to see if you can get it to pop back up. It's been quite a while but I think there are small screws you may be able to access through the battery compartment but I don't recall if they're phillips or torx.