https://community.arlo.com/t5/Arlo-Pro-2/new-iphone-app-problem/m-p/1904440#M58969 <P>I have the Arlo app on my previous phone and it works.&nbsp; Got a new iphone yesterday and when I try to use the app after logging in, it says Add Trusted Device.&nbsp; I click on Trust and I get a red line at the top saying "There was a problem trusting this device.&nbsp; Try a</P><P>And that is all I get.&nbsp; Cannot even fully read the comment at the top.&nbsp;</P> Fri, 03 Mar 2023 14:38:15 GMT AllUsedUp 2023-03-03T14:38:15Z https://community.arlo.com/t5/Arlo-Pro-2/new-iphone-app-problem/m-p/1904440#M58969 <P>I have the Arlo app on my previous phone and it works.&nbsp; Got a new iphone yesterday and when I try to use the app after logging in, it says Add Trusted Device.&nbsp; I click on Trust and I get a red line at the top saying "There was a problem trusting this device.&nbsp; Try a</P><P>And that is all I get.&nbsp; Cannot even fully read the comment at the top.&nbsp;</P> Fri, 03 Mar 2023 14:38:15 GMT https://community.arlo.com/t5/Arlo-Pro-2/new-iphone-app-problem/m-p/1904440#M58969 AllUsedUp 2023-03-03T14:38:15Z https://community.arlo.com/t5/Arlo-Pro-2/new-iphone-app-problem/m-p/1904830#M59012 <P>Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here resolved the issue: <A href="https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/1894464?cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a&amp;cid=a" target="_blank">https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...</A></P><P>&nbsp;</P><P>JamesC</P> Thu, 09 Mar 2023 17:13:24 GMT https://community.arlo.com/t5/Arlo-Pro-2/new-iphone-app-problem/m-p/1904830#M59012 JamesC 2023-03-09T17:13:24Z