topic Re: Firmware update fails on vmb4540r2 in Arlo Pro 2

Firmware update fails on vmb4540r2

Crabdude — Tue, 21 Feb 2023 23:07:52 GMT

Hi. My 4540r2 does not get the new firmware. I’m stuck with 1.19.0.3_1172_68a8e53. Any tips?

I want to be able to have local recordings available again!

Re: Firmware update fails on vmb4540r2

jguerdat — Wed, 22 Feb 2023 14:03:46 GMT

A firmware update shouldn't be needed for local recordings - this hub has supported that for a long time.

Where are you located? Not all countries can get all updates at the same time. If that's not the case, the fastest thing to do may be to remove all devices from your account and start fresh, adding the hub back in first.

Re: Firmware update fails on vmb4540r2

Crabdude — Wed, 22 Feb 2023 16:19:33 GMT

Hi. I’m located in Sweden and I have had local recording enabled for years. Local recording stopped with the latest Arlo Secure App upgrade and, from another thread, I read that the latest firmware update solves this.

Re: Firmware update fails on vmb4540r2

Crabdude — Wed, 22 Feb 2023 16:23:18 GMT

This is the error message i get when clicking on ”Library/Bibliotek”

Re: Firmware update fails on vmb4540r2

Crabdude — Wed, 22 Feb 2023 16:28:45 GMT

And I forgot to mention, I formatted the sd-card and I van see that there are new recordings made by looking at ”storage status”. Hence, it’s the upgraded app that’s causing this issue but a firmware update in the SmartHub that solves it?

Re: Firmware update fails on vmb4540r2

Cmason01 — Wed, 22 Feb 2023 18:58:50 GMT

There was an issue with this hub and local recording... Due to firmware update... The 20 was a fix apparently... But my hub won't update. Located in UK. Have reset uninstalled etc.

Re: Firmware update fails on vmb4540r2

Crabdude — Wed, 22 Feb 2023 22:27:42 GMT

By the way, is the firmware 1.20.xxx available in Sweden? As I said my basestation shows firmware 1.19.0.3_xxx and also says that is the latest version )no updates available) when I’m hitting the Firmware button.

Re: Firmware update fails on vmb4540r2

Crabdude — Wed, 01 Mar 2023 08:26:24 GMT

I did a factory reset and now my local storage works again. But still cant update firmware 😫

Re: Firmware update fails on vmb4540r2

Crabdude — Wed, 01 Mar 2023 17:57:23 GMT

Thnx a million.
Oh I will. Or by a new system might be an option soon. Sadly many corporates break fantastic products with silly policies.