topic One of my Arlo Pro2 cameras stopped recording. I can watch live but no recording. in Arlo Pro 2

One of my Arlo Pro2 cameras stopped recording. I can watch live but no recording.

Monikaw — Sun, 26 Feb 2023 14:16:03 GMT

I've had this set since 2020, four cameras. All worked fine. Then I moved so I had to dismantle the set up and at my new location set everything up. Three cameras work as they supposed to but the fourth one will not record. I can connect and watch live and when i do motion detection test, it detects motion but will not record. I went into the rules and they are set to record when motion is detected for all four cameras but still this one is not recording.

Re: One of my Arlo Pro2 cameras stopped recording. I can watch live but no recording.

jguerdat — Sun, 26 Feb 2023 14:45:40 GMT

Try deleting the rule and set it back up again. Might also be worth rebooting your base and reinserting the camera battery.

Re: One of my Arlo Pro2 cameras stopped recording. I can watch live but no recording.

Monikaw — Sun, 26 Feb 2023 17:35:22 GMT

thank you for the suggestions. I did all and unfortunately it did not help.

Re: One of my Arlo Pro2 cameras stopped recording. I can watch live but no recording.

jguerdat — Mon, 27 Feb 2023 15:38:49 GMT

A brute force method would be to remove all devices from your account and start fresh, as if new. If still no good, it has to be a faulty camera.