topic Re: Help setup VMB4000 with HomeKit in Arlo Pro 2

Help setup VMB4000 with HomeKit

blakek — Sat, 04 Feb 2023 02:47:23 GMT

I followed the setup directions here - https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-camera-to-Apple-HomeKit?cid=reddit&cid=reddit&cid=a&cid=a&cid=a&cid=a&cid=a

opting for
“To setup an Arlo device without a setup code:”

I get to step 3, but do not see a HomeKit option.

I see some people referencing a token. Is there something I need to do?

Re: Help setup VMB4000 with HomeKit

ShayneS — Mon, 06 Feb 2023 19:11:54 GMT

Can you try removing and re-adding your Arlo mobile app and reboot your base station.

Re: Help setup VMB4000 with HomeKit

blakek — Tue, 14 Feb 2023 00:38:01 GMT

Done and done. And I can now see the HomeKit button. However after I tap it, the discovering devices just keeps spinning

Re: Help setup VMB4000 with HomeKit

blakek — Tue, 14 Feb 2023 19:45:11 GMT

Anyone have any suggestions?

Re: Help setup VMB4000 with HomeKit

ShayneS — Wed, 15 Feb 2023 18:18:04 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Help setup VMB4000 with HomeKit

blakek — Sat, 18 Feb 2023 21:04:12 GMT

Thanks. But I’m still getting stuck on the discovering devices with no devices being discovered. Do I need to have all cameras in the same location - next to my phone to be discovered?

Re: Help setup VMB4000 with HomeKit

ShayneS — Tue, 21 Feb 2023 17:35:10 GMT

@blakek

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Help setup VMB4000 with HomeKit

blakek — Tue, 21 Feb 2023 19:12:08 GMT

hi. i'm not sure if i'm just doing something wrong or what. i rebooted the hub (unplugging power cord for 20 seconds +), deleted and reinstalled the Arlo Secure app. went back into > tapped "HomeKit" Set up, yet I keep getting the spinning Discovering Devices screen. I waited ~5 minutes on the screen this time, without any devices being found.

Re: Help setup VMB4000 with HomeKit

ShayneS — Tue, 21 Feb 2023 22:49:04 GMT

Resetting the Homekit Token can be delayed sometimes. I reset it again, can you try rebooting and adding to HomeKit again.

Re: Help setup VMB4000 with HomeKit

blakek — Wed, 22 Feb 2023 15:04:35 GMT

Thanks again. But I’m still getting the spinning discovering your device screen. ☹️

Ive been reading other posts, wondering if its related to the google mesh network I’m also running?

Re: Help setup VMB4000 with HomeKit

ShayneS — Wed, 22 Feb 2023 18:23:28 GMT

Can you try enabling only one band if possible 2.4ghz the band steering might be affecting this HomeKit setup if applicable.