topic Re: Change email - verification email in Arlo Pro 2

Change email - verification email

Compo111 — Wed, 28 Sep 2022 09:53:01 GMT

I wanted to change my registered email address for security reasons. Unfortunately I mis-spelt the new email address and hence I haven’t received the verification email.

I’m now locked out of the Arlo App.
I hope you can help.

Re: Change email - verification email

ShayneS — Thu, 29 Sep 2022 23:23:47 GMT

Hey @Compo111

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43177886

Re: Change email - verification email

Keickleberry — Wed, 25 Jan 2023 15:37:15 GMT

I am having the same problem, and so I created that same email and I’m still not receiving the verification email. Now I can’t get into the account to fix it.

Re: Change email - verification email

ShayneS — Fri, 27 Jan 2023 00:27:53 GMT

HI @Keickleberry

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43331120