topic Re: Help for Arlo Pro 2 - keeps triggering recording in Arlo Pro 2

Help for Arlo Pro 2 - keeps triggering recording

DTS12 — Tue, 27 Dec 2022 11:56:19 GMT

Hi, I have just signed up for the Arlo Secure Plus subscription and within minutes one of my cameras started recording 12-16 seconds of footage every 1-2 minutes continuously until I either disarmed or the battery ran out. There is nothing showing in terms of motion detection however some mornings I’ll wake up to hundreds of short videos in the library of nothing. All other cameras are fine and the only change I’ve made is subscribing to Secure Plus. Any advice would be greatly appreciated. Thank you!

Re: Help for Arlo Pro 2 - keeps triggering recording

jguerdat — Tue, 27 Dec 2022 14:47:20 GMT

STart by removing the camera from your account and then add it back in as if new.

Re: Help for Arlo Pro 2 - keeps triggering recording

StephenB — Tue, 27 Dec 2022 16:22:35 GMT

@DTS12 wrote:

Hi, I have just signed up for the Arlo Secure Plus subscription and within minutes one of my cameras started recording 12-16 seconds of footage every 1-2 minutes continuously until I either disarmed or the battery ran out.

Have you checked if audio detection is enabled?

Re: Help for Arlo Pro 2 - keeps triggering recording

DTS12 — Thu, 29 Dec 2022 00:49:37 GMT

Thanks so much. Fingers crossed it works!