topic Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8 in Arlo Pro 2

Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

micdousmi — Thu, 08 Dec 2022 15:07:06 GMT

I cannot get a USB Drive to format on my Arlo Pro Base Station VMB4000r3 (firmware 1.20.3.0_4203_8). I have tried several drives and formatted FAT32. Any ideas?

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

jguerdat — Thu, 08 Dec 2022 15:17:59 GMT

Are the drives at least 16GB? SMaller ones are now incompatible.

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

micdousmi — Thu, 08 Dec 2022 16:30:07 GMT

Yes, 64GB - 250GB

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

ShayneS — Sat, 10 Dec 2022 05:16:56 GMT

Can you provide a screen shot of the Storage Settings Menu

Are you able to to format the drive via a pc?

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

micdousmi — Sat, 10 Dec 2022 17:32:01 GMT

I can format the drive via PC. I have formatted in both exFAT and FAT32.

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

jguerdat — Sun, 11 Dec 2022 15:56:24 GMT

It MUST be FAT32 - exFAT won't work. What size drives are they? Need to be at least 16GB.

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

micdousmi — Sun, 11 Dec 2022 17:05:26 GMT

250GB

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

jguerdat — Mon, 12 Dec 2022 14:38:29 GMT

It's been a while but I believe the VMB4000 had 2 USB ports - have you tried both?

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

micdousmi — Thu, 15 Dec 2022 16:44:16 GMT

Yes, I have tried both ports.

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

ShayneS — Thu, 22 Dec 2022 00:13:24 GMT

Are you still experiencing this?

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

micdousmi — Thu, 22 Dec 2022 16:20:07 GMT

Yes

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

ShayneS — Thu, 22 Dec 2022 18:43:49 GMT

Is it possible got check with a new drive, formatting via the pc again first?

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

micdousmi — Thu, 22 Dec 2022 22:19:16 GMT

I have tried three. I'm giving up and will just upgrade my system.

Re: Formatting of USB Drives fails on Arlo Pro Base Station VMB4000r3 1.20.3.0_4203_8

ShayneS — Fri, 23 Dec 2022 00:22:19 GMT

I can escalate this for you if you like?