Cameras dead

Ttravis — Tue, 06 Dec 2022 15:58:47 GMT

My Arlo batteries died in all 3 cameras.

I checked customer support, they told me that I can't talk to customer support because I don't pay a monthly subscription.

Avoid Arlo at all costs, they offer no customer support and will not even speak to me about my problem.

Be smart, buy Ring Brand cameras and avoid the terrible customer service.

Re: Cameras dead

DannyBearAgain — Tue, 06 Dec 2022 21:09:03 GMT

Did your batteries die overnight like or did you let them go completely flat?

You may need to power cycle the base station to get it back online then resync the cameras if the batteries still have charge.

If batteries are completely dead then try the recovery article.

Can’t say much about the arlo support, been this way for a few years now.