topic Re: Arlo Pro2 wired instead of battery powered in Arlo Pro 2

Arlo Pro2 wired instead of battery powered

Rose4uKY — Mon, 16 Oct 2017 17:51:17 GMT

Just had a new house built and my husband had it wired out front for a camera. We also have the Echo Show and I had read the Arlo Pro was battery only which my husband didn't want. So can this new Arlo Pro2 be wired and not do the battery? I would love to win one and joined here to post hope this goes to the right thread.

Re: Arlo Pro2 wired instead of battery powered

steve_t — Mon, 16 Oct 2017 17:51:31 GMT

Arlo Pro 2 can be permanently powered outdoors with the Outdoor Power Adapter VMA4700 but that's not much help for a pre-wired location.

https://www.amazon.com/Arlo-NETGEAR-Outdoor-Power-Adapter/dp/B071K62DZV

Re: Arlo Pro2 wired instead of battery powered

JamesC — Mon, 16 Oct 2017 17:51:46 GMT

Arlo Pro II can be continuously powered indoors using the supplied indoor power adapter. At this time we do not support continuous outdoor use with an outdoor power adapter.

JamesC

Re: Arlo Pro2 wired instead of battery powered

skysigns — Tue, 17 Oct 2017 02:09:57 GMT

I'm confused, isn't one of the advatages of pro 2 is that it can be AC powered for outdoors? It looks like it's being advertised this way.

Re: Arlo Pro2 wired instead of battery powered

Paul_FCCL — Tue, 17 Oct 2017 02:16:03 GMT

skysigns wrote:
I'm confused, isn't one of the advatages of pro 2 is that it can be AC powered for outdoors? It looks like it's being advertised this way.

Yeah........long story, for Netgear to tell us at some point. We’re all waiting for it.

Re: Arlo Pro2 wired instead of battery powered

Hula_Rock — Tue, 17 Oct 2017 11:44:41 GMT

Huh ?

Can you please explain.

Re: Arlo Pro2 wired instead of battery powered

addertay — Tue, 17 Oct 2017 15:02:42 GMT

Ooops. I also ordered the VMA4700 power adapter assuming it was compatible as the Pro2 used the same batteries. Wonder what the issue is, guess I will need to return it.

This has me very confused as it lists the VMA4700

https://kb.arlo.com/000049386/How-does-the-Look-Back-feature-work-on-my-Arlo-Pro-2-camera

Re: Arlo Pro2 wired instead of battery powered

Paul_FCCL — Tue, 17 Oct 2017 15:37:29 GMT

Hula_Rock wrote:
Huh ?

Can you please explain.

referring to one other "by design" flaw, a camera (experienced it with the original Arlo, don't know about the Pro) can be turned OFF but it will still record when included in a cross recording rule.

Seems the recurring answer by Netgear to unexplainable oddities.

Re: Arlo Pro2 wired instead of battery powered

Hula_Rock — Tue, 17 Oct 2017 15:48:16 GMT

Funny you say that...... I just experienced that situation. 2 pro2's, I turn one off, had cross-recording rules set. to my surprise the turned off camera recorded.....

Re: Arlo Pro2 wired instead of battery powered

Paul_FCCL — Tue, 17 Oct 2017 15:52:11 GMT

Hula_Rock wrote:
Funny you say that...... I just experienced that situation. 2 pro2's, I turn one off, had cross-recording rules set. to my surprise the turned off camera recorded.....

"By design"

:))

Re: Arlo Pro2 wired instead of battery powered

Paul_FCCL — Tue, 24 Oct 2017 04:21:38 GMT

steve_t wrote:
Arlo Pro 2 can be permanently powered outdoors with the Outdoor Power Adapter VMA4700 but that's not much help for a pre-wired location.

Steve:
Amazon Canada has removed the Netgear Arlo outdoor power adapter from their available products. Apparently notices were sent out to current owners about potential problem with its weatherproofing, as it may be possible for water to enter camera through its connector. That is why Arlo is currently not supporting the adapter’s use outdoor.
Likely will come up with a replacement product, but no word as to its ETA.

Re: Arlo Pro2 wired instead of battery powered

JamesC — Wed, 25 Oct 2017 21:08:33 GMT

See here: Arlo Outdoor Power Adapter (VMA4700) Weatherproof Issue when used with Arlo Pro or Arlo Pro 2 Camera

Re: Arlo Pro2 wired instead of battery powered

Obsydian — Fri, 27 Oct 2017 07:23:15 GMT

So yet another issue thread with a statement from arlo but no action.

Without a outdoor power cable the Pro 2 cannot use CVR or motion zones two of the main reasons for upgrading.

Re: Arlo Pro2 wired instead of battery powered

V8 — Fri, 27 Oct 2017 09:14:15 GMT

Its' called misrepresentation.

So they sell you a product that you believe by the sales pitch to be able to do one thing, but find out later that actually it doesnt, or you can only use a subset of it's capability and has some faults with no fix or that the product is over-priced in comparison to traditional IP cameras, is inferior quality and have a support channel and engineering channel that doesn't know their left from their right or have an effective management structure.

Re: Arlo Pro2 wired instead of battery powered

Obsydian — Fri, 27 Oct 2017 10:57:07 GMT

Well said.

Note they will No Doubt remove your post most of mine we're, so they are happy to watch and delete factual negative posts but not actually solving issues.

Ensure you make your voices heard on their and partner social media sites.

So I now have two covers and two power cables all original Arlo not fit for use.