topic Arlo Pro 2 system with Essential camera in Arlo Pro 2

Arlo Pro 2 system with Essential camera

fjcunninghamjr — Mon, 21 Nov 2022 02:08:30 GMT

Hi, I purchase an additional camera for the Arlo Pro 2 but realized the camera was Arlo Essential camera. I can see live action but doesn’t show in the library. Is the camera the problem not showing in the library or something else?

Frank

Re: Arlo Pro 2 system with Essential camera

Dannybear — Mon, 21 Nov 2022 03:26:04 GMT

The arlo 7days free cloud storage feature ended after the pro2 camera series.

All model cameras after requires a subscription plan for cloud recordings, customer support ends post warranty. Some countries offer a trial period which should begin when the camera is first activated in an account.

Re: Arlo Pro 2 system with Essential camera

StephenB — Mon, 21 Nov 2022 15:00:04 GMT

@Dannybear wrote:

customer support ends post warranty.

Not quite. Support continues after warranty if you have a subscription. But it doesn't include replacement of hardware (which does require that the warranty still be in place).