topic Re: Pro 2 in Arlo Pro 2

Pro 2battery is completely draining each week

PDLT — Fri, 28 Oct 2022 17:26:39 GMT

I ordered 4 new Arlo Pro 2 batteries VMA4400-100NAS at $49.99 each. I have been charging 2 of them each week because the !

The cameras are armed apx. 20 hours a week, all setting are set for best battery life, no sound, etc.

I cannot get a hold of Arlo to find out if I have defective batteries. Now I am over my 30 days for returning at least two.

Any suggestions?

Re: Pro 2

StephenB — Thu, 27 Oct 2022 18:19:48 GMT

About how many minutes of video are you recording per day?

Note if you use activity zones, you will need to disable them in order to estimate this.

Re: Pro 2

PDLT — Thu, 27 Oct 2022 23:55:42 GMT

Some days there is no video, other days possibly 15 minutes.

Re: Pro 2

PDLT — Thu, 27 Oct 2022 23:57:27 GMT

I don't use activity zones. All cameras run off the batteries.

Re: Pro 2

StephenB — Fri, 28 Oct 2022 10:56:31 GMT

Are all the cameras draining this quickly?

Was this also happening with the original batteries?

Re: Pro 2

PDLT — Fri, 28 Oct 2022 20:47:41 GMT

Two of the cameras are draining like this with brand new ARLO batteries. I ordered 4 new batteries due to the original ARLO batteries not holding charges like they originally did. They use to hold charges for 6 months before I had to charge them. We don't get many alerts either.

Arlo, when I finally was able to speak to a rep, stated it was my internet. Now we have fiber and the batteries are still draining within a week.

All setting on the cameras are set to provide the longest battery life.

Re: Pro 2

Dannybear — Fri, 28 Oct 2022 21:30:45 GMT

@PDLT

Has the issue been resolved, noted that the thread has been marked resolved, was this a mistake?

FYI, I have 4 pro2 cameras and I generally get at least a month worth of recordings, 100+ daily before a recharge is needed.