topic Arlo Pro 2 Camera: Low Temperature Warning in Arlo Pro 2

Arlo Pro 2 Camera: Low Temperature Warning

ebbittr — Wed, 19 Oct 2022 15:44:40 GMT

I have three Arlo Pro 2 cameras across my back yard and only one of them is giving me an error message "Low Temperature The device needs to warm up before you can use it" .

The current outside temp is 45 degrees F.

I have changed the battery, rebooted the base station and still have the same problem.

Firmware 1.125.17.1_11_de8490d
Hardware H3
Any help would be greatly appreciated.

Re: Arlo Pro 2 Camera: Low Temperature Warning

Dannybear — Thu, 20 Oct 2022 06:23:58 GMT

Can you say that you see this error when using the arlo android mobile app and the arlo web portal in browser?

Re: Arlo Pro 2 Camera: Low Temperature Warning

ebbittr — Thu, 20 Oct 2022 15:18:55 GMT

The low temp warning is from the Android app. The web portal message was something about the camera was not available or off line. I do trust the information on the web portal, the battery readings on all of my cameras are 100% even when they are almost dead.

An update to the problem, I changed the battery this morning and the camera came back working. If this was from a low or dead battery I never received a low battery warning email like I do from the other cameras. And this was the second time in a week I have changed that battery. If this happens again I will update the message.

Thanks

Re: Arlo Pro 2 Camera: Low Temperature Warning

Dannybear — Fri, 21 Oct 2022 20:45:55 GMT

There have been ongoing issues with customers using the web portal and android apps, iOS app seems not be impacted as yet.

There are rumours that a new app and web portal ver is being released but historically these may not address all issues so will have to wait and see.