topic Re: Arlo Secure trial and adding Arlo Pro 3 to VMB 4000 hub in Arlo Pro 2

Arlo Secure trial and adding Arlo Pro 3 to VMB 4000 hub

tencherman — Wed, 19 Oct 2022 15:10:43 GMT

I have x3 Pro 2 cams hooked up to the VMB 4000 hub they came with, plus x1 Arlo Q linked directly to the router. I'm considering adding a Pro 3 as an additional cam to see if the extra resolution and spotlight feature are worth it.

Q1. The Pro 3 (NOS) comes with a 3 month trial of Arlo Secure. During the trial period are the other cameras added to the Arlo Secure subscription or is it only the Pro 3 that's included during the trial period?

Q2. Assuming it's the latter (Arlo not being famous for backward compatibility until forced) if I buy an Arlo Secure subscription are the other 4 cameras (Pro 2 & Arlo Q) added seamlessly to Arlo Secure and able to benefit ftrom the additional features i.e. 30 day storage; 'clever' notifications etc. ?

Thanking you in anticpation

Crispin

Re: Arlo Secure trial and adding Arlo Pro 3 to VMB 4000 hub

StephenB — Wed, 19 Oct 2022 15:16:02 GMT

@tencherman wrote:

Q1. The Pro 3 (NOS) comes with a 3 month trial of Arlo Secure. During the trial period are the other cameras added to the Arlo Secure subscription or is it only the Pro 3 that's included during the trial period?

Just the Pro 3. Your existing cameras will continue to work as they do now (still having the 7 days of free cloud storage).

@tencherman wrote:

if I buy an Arlo Secure subscription are the other 4 cameras (Pro 2 & Arlo Q) added seamlessly to Arlo Secure and able to benefit ftrom the additional features i.e. 30 day storage; 'clever' notifications etc. ?

Yes - assuming you purchase a multicamera subscription plan. After that you simply move the cameras into the plan in the subscription area of the account. The multicamera plan has no camera limit.

The other option is to get a less expensive single camera plan. In that case, just the Pro 3 will get the additional features.

Re: Arlo Secure trial and adding Arlo Pro 3 to VMB 4000 hub

tencherman — Wed, 19 Oct 2022 15:41:31 GMT

Thanks StephenB!