topic Re: 7 day cloud recording gone? in Arlo Pro 2

7 day cloud recording gone?

ClassicArloPro2 — Sat, 15 Oct 2022 06:09:19 GMT

I've been using my old Alro Pro 2 cameras with free 7 day cloud recording for years, and never upgraded because I don't want to pay for subscription. Everything was working fine until a few weeks ago, and now all of the sudden, there are no cloud recordings available. I can still see alerts indicating that a recording was made, but nothing saves in cloud.

I considered adding network attached storage, but it turns out my base station is too old and will not allow remote access to network attached storage. This change (eliminating 7 day cloud recording) makes my outdoor cameras useless for my purposes.

Re: 7 day cloud recording gone?

Dannybear — Sat, 15 Oct 2022 07:21:04 GMT

The legacy free 7days cloud storage is still available in my country for my pro2 cameras.

What makes you believe that it is no longer available?

Re: 7 day cloud recording gone?

StephenB — Sat, 15 Oct 2022 10:05:18 GMT

@ClassicArloPro2 wrote:

I've been using my old Alro Pro 2 cameras with free 7 day cloud recording for years, and never upgraded because I don't want to pay for subscription. Everything was working fine until a few weeks ago, and now all of the sudden, there are no cloud recordings available. I can still see alerts indicating that a recording was made, but nothing saves in cloud.

The 7-day storage is still available, so something else must be going on. Can you live-stream the cameras?

You might need to remove the cameras and base from your account, reset the base, and onboard everything again.