topic Re: Re:VMC4041PAerH3 in Arlo Pro 2

Which Arlo system do I have - VMS4330-100NAS?

Tazman79 — Fri, 03 Jun 2022 15:59:30 GMT

Help please, dumb question, what Arlo system do I have?

when I search it it comes up as 2-3. I am needed to order charging cords for all 3 and want to make sure i get the right ones.

the box just shows Arlo Pro 3 camera set up VMS4330-100nas

thank you in advance for any help.

Re: VMS4330-100NAS

StephenB — Thu, 02 Jun 2022 15:48:40 GMT

@Tazman79 wrote:

the box just shows Arlo Pro 3 camera set up VMS4330-100nas

Which is annoying because Arlo doesn't maintain any documentation on what devices are in their bundled systems.

You can confirm the camera models by opening the camera and removing the battery. You should find a label that starts with VMC inside.

You can similarly get the base station model by looking for a label that starts with VMB on the base.

Re:VMC4041PAerH3

TomKennedy — Sat, 24 Sep 2022 17:00:57 GMT

Based on the hardware information above, can anyone tell me what type of camera I have? Pro3, Pro4, Ultra? I am trying to order a solar panel kit for 3 cameras and do not know which one to order.

The serial number for this camera is A9D10C7UA4247, not sure if that helps me at all either....

Re: Re:VMC4041PAerH3

StephenB — Sat, 24 Sep 2022 18:40:42 GMT

@TomKennedy wrote:

Based on the hardware information above, can anyone tell me what type of camera I have?

A VMC4041P is a Pro 4. It uses the magnetic cable for charging, correct?

If so, this is the solar charger you need:

https://www.arlo.com/en-us/accessories/VMA5600-20000S.html

Re: Re:VMC4041PAerH3

TomKennedy — Sun, 25 Sep 2022 17:03:50 GMT

It is magnetic. Thank you.