topic Re: Bricked Arlo Pro2 Camera in Arlo Pro 2

Bricked Arlo Pro2 Camera

MGMACK — Sat, 10 Sep 2022 21:30:44 GMT

I removed the battery while the camera was doing a firmware update - went and read up and found out that I should not have done that!!! Is there a way to fix this? I do not have a warranty.

Re: Bricked Arlo Pro2 Camera

Dannybear — Sat, 10 Sep 2022 23:22:58 GMT

Was this a new camera install, there have not been any pro2 camera updates for a long while.

i guess you have tried pulling the camera battery for 10sec to reset it?

Re: Bricked Arlo Pro2 Camera

MGMACK — Sun, 11 Sep 2022 00:22:26 GMT

Yes tried that and did not work. I took it apart as I could see water in it - sprayed it with electrical water repellent and dried it out and it rebooted- but now it will not recharge - switched the battery out with one of the other cameras and that battery charges in the other camera. May be still some water in the power circuit or damage to it.

Re: Bricked Arlo Pro2 Camera

Dannybear — Sun, 11 Sep 2022 00:46:43 GMT

Finding moisture inside is usually not a good omen.

You may need to wait a few days for any moisture to completely dry out unless you have fully opened the camera.

Some moisture repellent products contain oils which could affect electronics so you may want to flush again with a electronic contact cleaner product.

If the camera battery had completely drained then it is possible that the camera charge circuit was shut down to prevent battery damage and you may need to remove the camera from your account and reinstall.

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

Re: Bricked Arlo Pro2 Camera

MGMACK — Sun, 11 Sep 2022 01:34:50 GMT

Thanks - I did use contact cleaner and used a hair dryer and that did the trick. It is mounted back and working with the other battery.

Busy charging the other battery.