topic Re: Arlo pro vmb4000r3 in Arlo Pro 2

Arlo pro vmb4000r3

Millman600 — Thu, 01 Sep 2022 12:13:17 GMT

Not receiving push notifications to iphone. Settings in app enabled, checked all updates of hardware. All recording day by day has stopped. Reinstalled app on phone, restarted home base. Staus shows connected but all motion and audio triggers have stopped. All settings have been checked. Any help is greatly appreciated. Thanks

Re: Arlo pro vmb4000r3

StephenB — Thu, 01 Sep 2022 12:16:45 GMT

@Millman600 wrote:
Not receiving push notifications to iphone. Settings in app enabled, checked all updates of hardware. All recording day by day has stopped. Reinstalled app on phone, restarted home base. Staus shows connected but all motion and audio triggers have stopped. All settings have been checked. Any help is greatly appreciated. Thanks

Do you have a subscription? Or are you using the free 7-day cloud storage?
Can you livestream the cameras? If you can, can you also make a manual recording?
Have you doublechecked that the cameras are armed?

I have seen several posts from people w/o a subscription have similar issues - I tagged the mods in another post, to inquire on whether Arlo is looking into the issue.

Re: Arlo pro vmb4000r3

JamesC — Thu, 01 Sep 2022 18:42:06 GMT

Millman600,

If you reboot the base station and toggle the mode to "disarmed" and back to "armed", do you still experience the same behavior when trying to trigger a motion recording?

JamesC