topic Re: Arlo pro 2 in Arlo Pro 2 https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875975#M56000 For the arlo pro2 cameras the 7days free cloud library is still working for me in AU.<BR /><BR />What country you in, USA?<BR /><BR />Power cycle the base station to start with. Tue, 30 Aug 2022 23:56:12 GMT Dannybear 2022-08-30T23:56:12Z Arlo pro 2 cameras are no longer saving videos for 7 days like they are supposed to https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875935#M55996 My cameras are no longer saving videos for 7 days like they are supposed to. What’s the deal? Arlo support is non existent for me. Wed, 31 Aug 2022 21:55:17 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875935#M55996 DrewFausett 2022-08-31T21:55:17Z Re: Arlo pro 2 https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875975#M56000 For the arlo pro2 cameras the 7days free cloud library is still working for me in AU.<BR /><BR />What country you in, USA?<BR /><BR />Power cycle the base station to start with. Tue, 30 Aug 2022 23:56:12 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875975#M56000 Dannybear 2022-08-30T23:56:12Z Re: Arlo pro 2 https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875976#M56001 USA. I have reset it and made sure it’s still armed on my app. I don’t know what the deal is Wed, 31 Aug 2022 00:03:50 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875976#M56001 DrewFausett 2022-08-31T00:03:50Z Re: Arlo pro 2 https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875977#M56002 Will the cameras live view ok and record to the library ok?<BR /><BR />Will the cameras detect motion using the camera device utility motion test found in the camera settings page of the app?<BR /><BR />You may need to reset the cameras by pulling battery for 10sec. Wed, 31 Aug 2022 00:13:54 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875977#M56002 Dannybear 2022-08-31T00:13:54Z Re: Arlo pro 2 https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875986#M56007 Correct. Live view works, I can record clips. Automatic recording off motion is the only thing that no longer works Wed, 31 Aug 2022 00:54:58 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875986#M56007 DrewFausett 2022-08-31T00:54:58Z Re: Arlo pro 2 https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875988#M56008 Well, I was able to fix it by resetting the base station and re-syncing the cameras. Side note, Arlo refusing to offer any type of tech support for folks unless they sign up for a subscription is one of the most infuriating things I’ve experience with a product I purchased Wed, 31 Aug 2022 01:21:16 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875988#M56008 DrewFausett 2022-08-31T01:21:16Z Re: Arlo pro 2 https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875993#M56009 Makes me wonder too, since I had to do similar on my base station yesterday. Wed, 31 Aug 2022 02:26:11 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-pro-2-cameras-are-no-longer-saving-videos-for-7-days-like/m-p/1875993#M56009 Dannybear 2022-08-31T02:26:11Z