https://community.arlo.com/t5/Arlo-Pro-2/arlo-does-not-recognize-my-phone-when-trying-to-log-in-and-wont/m-p/1873658#M55822 <P>how can i log in to arlo to change/update my new phone when it doesnt recognize it.</P> Wed, 10 Aug 2022 16:06:40 GMT mfernandez1965 2022-08-10T16:06:40Z https://community.arlo.com/t5/Arlo-Pro-2/arlo-does-not-recognize-my-phone-when-trying-to-log-in-and-wont/m-p/1873658#M55822 <P>how can i log in to arlo to change/update my new phone when it doesnt recognize it.</P> Wed, 10 Aug 2022 16:06:40 GMT https://community.arlo.com/t5/Arlo-Pro-2/arlo-does-not-recognize-my-phone-when-trying-to-log-in-and-wont/m-p/1873658#M55822 mfernandez1965 2022-08-10T16:06:40Z https://community.arlo.com/t5/Arlo-Pro-2/arlo-does-not-recognize-my-phone-when-trying-to-log-in-and-wont/m-p/1873688#M55827 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/878509">@mfernandez1965</a>&nbsp;wrote:<BR /> <P>how can i log in to arlo to change/update my new phone when it doesnt recognize it.</P> <HR /></BLOCKQUOTE> <P>Log into my.arlo.com on a PC by choosing email verification.&nbsp; From there you can remove the old phone from the trusted device list, and reset verification to by email.&nbsp; Then log into the app on the new phone (entering the code in the email), and trust the phone.</P> Wed, 10 Aug 2022 20:05:24 GMT https://community.arlo.com/t5/Arlo-Pro-2/arlo-does-not-recognize-my-phone-when-trying-to-log-in-and-wont/m-p/1873688#M55827 StephenB 2022-08-10T20:05:24Z