https://community.arlo.com/t5/Arlo-Pro-2/Firmware-bricked-one-of-my-cameras/m-p/1867380#M55242 <P>Bought my system not to long ago and then right after a firmware update one of my cameras stops working. &nbsp;Customer service didn't want to help me at all, didn't want to replace or even fix my camera.</P> Sat, 18 Jun 2022 18:05:14 GMT rgreener 2022-06-18T18:05:14Z https://community.arlo.com/t5/Arlo-Pro-2/Firmware-bricked-one-of-my-cameras/m-p/1867380#M55242 <P>Bought my system not to long ago and then right after a firmware update one of my cameras stops working. &nbsp;Customer service didn't want to help me at all, didn't want to replace or even fix my camera.</P> Sat, 18 Jun 2022 18:05:14 GMT https://community.arlo.com/t5/Arlo-Pro-2/Firmware-bricked-one-of-my-cameras/m-p/1867380#M55242 rgreener 2022-06-18T18:05:14Z https://community.arlo.com/t5/Arlo-Pro-2/Firmware-bricked-one-of-my-cameras/m-p/1867394#M55243 <P>Was the misbehaving camera still under warranty?</P> Sat, 18 Jun 2022 22:47:15 GMT https://community.arlo.com/t5/Arlo-Pro-2/Firmware-bricked-one-of-my-cameras/m-p/1867394#M55243 StephenB 2022-06-18T22:47:15Z https://community.arlo.com/t5/Arlo-Pro-2/Firmware-bricked-one-of-my-cameras/m-p/1867395#M55244 If you’re outside warranty you’re out of luck. If you have subscription your entitled to support via the app unless you removed the camera from your account.<BR />What evidence do you have that it was related to a firmware update?<BR />One of the moderators here might be able to assist with your case although getting a replacement pro2 might be a drawn out process as they are a discontinued product. Sat, 18 Jun 2022 22:53:00 GMT https://community.arlo.com/t5/Arlo-Pro-2/Firmware-bricked-one-of-my-cameras/m-p/1867395#M55244 Dannybear 2022-06-18T22:53:00Z