topic Re: Can I get a homekit token reset? in Arlo Pro 2

Can I get a homekit token reset?

oldsnake — Sat, 21 May 2022 22:18:58 GMT

Hello there,

I setup homekit for my arlo pro 2 cameras in the past. Recently the connection to homekit got some issues, so I removed the cameras from homekit and try to add them again. However, I got stuck at the Discovering devices screen. Based on my research in this forum, I'll need a homekit token reset. Can anyone help me do that? Thanks very much!

Re: Can I get a homekit token reset?

ShayneS — Mon, 23 May 2022 20:45:54 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Can I get a homekit token reset?

oldsnake — Mon, 23 May 2022 21:26:16 GMT

Awesome, it works now. Thanks very much!

Re: Can I get a homekit token reset?

PokeMyles — Sat, 11 Jun 2022 15:04:16 GMT

Can I get a reset token too please? I’m having the same issue

Re: Can I get a homekit token reset?

PokeMyles — Mon, 13 Jun 2022 14:35:23 GMT

Can I get a reset token??

Re: Can I get a homekit token reset?

JamesC — Mon, 13 Jun 2022 17:50:57 GMT

Pokemyles,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Can I get a homekit token reset?

MMoreland — Mon, 20 Jun 2022 23:59:25 GMT

Just wondering if I could get a reset token for Homekit as well please. Having the same issues and seems to be the general solution.

Thanks,

Re: Can I get a homekit token reset?

JamesC — Tue, 21 Jun 2022 17:52:37 GMT

MMoreland,

JamesC

Re: Can I get a homekit token reset?

PokeMyles — Sun, 26 Jun 2022 23:28:06 GMT

This didn’t help? What do I do now

Re: Can I get a homekit token reset?

JamesC — Mon, 27 Jun 2022 22:53:51 GMT

PokeMyles,

Could you provide more details about what you're experiencing?

JamesC