topic Re: Arlo Pr 2 in Arlo Pro 2

Arlo Pr 2 It won't sync, no lights flash, etc

Gravyma1584 — Fri, 20 May 2022 17:11:11 GMT

When plugging in the battery direct to the USB charger, the LED blinks amber and blue. For the first few moments, I can see the red night vision lights illuminated but eventually they turn off and all that remains is the blinking amber/blue LED. This should indicate a firmware update is in progress, but it's not connected to the base station or the internet. If I unplug the USB charger, the camera goes "dead." It won't sync, no lights flash, etc. Unrecognizable to the base station. Not sure what's going on here or how to get my camera back!

Re: Arlo Pr 2

jguerdat — Thu, 19 May 2022 13:08:00 GMT

Reinsert the battery to reset the camera. If no good, swap batteries around as well as trying a different charger.

Re: Arlo Pr 2

Gravyma1584 — Thu, 19 May 2022 13:30:19 GMT

tried that, it works a while but goes right back to flashing and will not sync again

Re: Arlo Pr 2

Gravyma1584 — Thu, 19 May 2022 14:18:13 GMT

now it works with my Iphone, but will not connect with my note book computer? Why?

Re: Arlo Pr 2

jguerdat — Fri, 20 May 2022 14:09:19 GMT

Are you trying to sync the camera using the computer or just view it and it shows as disconnected? If the former, don't - it's already synced. If the latter, try flushing the browser cache and/or use a different browser to see if there's a difference.

Re: Arlo Pr 2

Gravyma1584 — Fri, 20 May 2022 14:42:29 GMT

Thanks it is working now.

Best Regards,

Ronald